The Customer Service Department is one of the most important departments that contribute to achieving the will of the organization
And maintaining the organizational reputation, by developing the functional cadres in this department in the aspect of receiving the client’s wishes, treating complaints and following up on the most important operations of the client.
Getting to know your customer and designing the customer's personality.
The difference between service, care and customer experience and how to measure and evaluate.
Types of clients and how to deal with each client according to representative systems.
The art of selling and providing service according to the types of customers
Developer for Successful Selling
AIDA (Form)
The art of dealing with customer complaints
Practical applications for the art of selling by phone
Body language applications in dealing with clients
Certificate approved by the General Organization for Technical and Vocational Training with an average of 15 hours
- Multiple models
Integrated training bag
